Responsibilities:
• Create and update records while ensuring the accuracy and validity of collected information
• Follow up on cases daily and communicate with customers via email
• Update the CRM database accordingly
• Manage data and enter record information as needed
Qualifications:
• Bachelor’s degree in Business Management, Business Computing, Marketing, Human Resources, IT, or a related field
• Minimum 2 years of relevant experience
• Proficiency in Microsoft Office
• Strong analytical and problem-solving skills