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Service Engineer

Type:Full Time
Location:Sin El Fil
Experience:Mid Level
Posted Date:16-09-2024
Overview
The Service Engineer will be responsible for providing technical support, maintenance, and repair services for equipment and systems at customer sites. This role involves troubleshooting, diagnosing, and resolving issues to ensure optimal performance and customer satisfaction.
Responsibilities
Install and commission equipment and systems at customer locations which complies with company and supplier standards.  Train customers on the proper use of the equipment.  Diagnose and repair faults in a timely and efficient manner.  Replace or repair defective parts using hand tools and technical knowledge.  Preventive maintenance on equipment  Respond to customer’s emergency calls referring to maintenance contract conditions  Provide technical support to customers via phone, email or on-site visits.  Assist customers with troubleshooting and resolving issues.  Maintain accurate records of service activities  Ensure all work meets quality standards and customer expectations  Adhere to safety protocols and regulations during service activities.  Work closely with other service engineers and management.  Willingness to travel to attend trainings abroad.  Ability to work in various environments, including industrial, medical, and office settings.
Benefits
Education: Bachelor degree in BioMedical Engineering Experience: 0-2 years of experience in a similar role Technical Skills: Proficiency in troubleshooting, repairing, and maintaining equipment. Soft Skills: Strong problem-solving skills Interested candidates can send their CVS to: info@laboraonline.com

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