A Contact Center Specialist acts as the primary frontline representative, managing customer inquiries, resolving issues, and providing product information via phone, email, or chat to ensure high customer satisfaction. They analyze customer feedback, maintain detailed CRM records, and often handle complex, escalated cases requiring in-depth knowledge of company services.

(Female – Fresh Graduate) Qualifications: • Bachelor’s degree in Health Sciences, Biology, Chemistry, or Physics • Strong communication and interpersonal skills • Willingness to learn and grow in the audiology field Responsibilities: • Conduct hearing tests • Fit hearing aids and provide patient follow-up • Support patients throughout their treatment journey

Details: • Monday to Friday, 9:00 AM – 5:00 PM • Location: Corniche Mazraa Interested candidates can send their CVs by email to: supervisor@khoubourat.org.lb