CSR often interface with customers by phone or email. Responsibilities include handling customer questions or requests, processing phone orders, entering data into a computer, preparing invoices and providing the status of product orders or services.

Responsibilities: • Oversee daily customer service operations • Support and guide the CS team to meet performance targets • Handle escalations and ensure timely resolution • Coordinate with internal departments to improve service quality Qualifications: • Experience in customer service or a similar role • Strong leadership and communication skills • Problem-solving mindset and ability to multitask

Interested candidates can send their CV by email to: supervisor@khoubourat.org.lb