They handle administrative tasks such as processing orders, updating records, and coordinating with other departments to meet customer needs. Junior roles focus on learning processes and assisting with basic tasks, while senior roles involve overseeing teams, improving workflows, and ensuring high service standards.Mar 22, 2025

Responsibilities: • Create and update records ensuring accuracy and validity of collected information • Follow-up on cases on a daily basis and contact customers via email as well as update the CRM database accordingly • Manage data and enter record information as needed • Schedule and plan appointments • ⁠Maintain good relationships with customers and colleagues built on transparency Qualifications: • ⁠Bachelor's degree in Business • Management, Business Computing, Marketing, Human Resources, IT • ⁠2+ years’ experience in a relevant field • ⁠Strong analytical and problem-solving skills • ⁠⁠Attention to detail • ⁠Excellent communication skills, with the ability to translate complex data findings into actionable insights for non-technical stakeholders • Ability to work independently as well as collaboratively in a fast-paced environment • Excellent English verbal and written communication skills • Strong interpersonal and communication skills • Extremely organized and efficient • Excellent attention to detail • Professional and formal • Proficiency in MS Office • An enthusiastic approach to the job and a positive attitude

Details: • Working Schedule: PM SHIFT from 7:00 PM - 3:00 AM • Job Location: - Lebanon (On-Site) Interested candidates can send their CV to: HR@bitcorp.me make sure to include “CSR Agent” in the email subject. All emails without the proper subject title will not be considered.