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Aldiyar International Company sal

Service Coordinator

Type:Full Time
Location:hazmieh
Experience:Mid Level
Posted Date:22-07-2024
Overview
We are a leading supplier of educational and research laboratory equipment, catering primarily to schools, universities and industrial quality departments. Our mission is to provide high-quality tools that inspire learning and innovation in educational environments.
Responsibilities
Responsibilities: 1. Technical Service and Support: o Provide on-site installation, maintenance, and repair services for our range of laboratory equipment. o Conduct troubleshooting and diagnostics to identify and resolve technical issues promptly. o Train end-users (teachers, professors, technicians) on the proper use and maintenance of equipment. 2. Customer Relations: o Build and maintain strong relationships with customers through exceptional service delivery. o Act as a primary point of contact for technical inquiries and support requests. o Collaborate closely with the sales team to understand customer needs and recommend appropriate solutions. 3. Sales Support: o Assist the sales team in demonstrating equipment functionalities to potential customers. o Provide technical expertise during customer meetings and presentations. o Participate in trade shows, exhibitions, and other marketing events to promote our products and services. 4. Commission-Based Sales: o Actively contribute to sales efforts by identifying upselling opportunities during service interactions. o Earn commission based on sales generated through leads you contribute or directly close.
Benefits
Qualifications: • Technical Expertise: Proficient in troubleshooting and repairing laboratory equipment. Experience with scientific instruments preferred. • Customer Service Skills: Strong interpersonal and communication skills to effectively interact with diverse customer groups. • Sales Aptitude: Ability to identify sales opportunities and confidently present product features and benefits. • Problem-Solving Abilities: Analytical mindset to diagnose technical issues and provide timely solutions. • Team Player: Willingness to collaborate with colleagues across departments to achieve company goals. • Education and Experience: High school diploma required; technical certification or degree in a related field preferred. Prior experience in a similar role advantageous. • Availability: Must be willing to travel occasionally and work flexible hours as needed. Compensation: • Salary Range: $800 - $1200 USD per month, depending on qualifications and experience. • Commission: Earn additional commission based on sales performance and contributions. Interested candidates can share their CVS to info@laboraonline.com

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